Terms and Conditions

Welcome to the Terms and Conditions of EagleIEnterprises. These terms and conditions govern the use of our services and the relationship between EagleIEnterprises and our customers. By accessing our website or using our services, you agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, you should not use our website or services.

This site is owned by HIKARU VENTURES LTD. with a registered address in KANTARAS 17, PERA CHORIO,2572, NICOSIA, CYPRUS.

We reserve the right to make changes to our Terms and Conditions at any time. So please check back here regularly for the most up to date version.

Using Our Translation Services

By using our services, you agree to abide by these Terms and Conditions. Furthermore, you agree to use our services for lawful purposes only and not for any illegal or unauthorised activities.
You are responsible for providing us with accurate and complete information for your translation needs, including the source and target languages, the type of document to be translated, and the required delivery time.
We reserve the right to refuse service to anyone for any reason at any time. We may also terminate or suspend your use of our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms and Conditions.
You may not use our services to translate any content that is offensive, defamatory, or violates any intellectual property rights. We reserve the right to refuse to translate such content or cancel any orders containing such content.
By using our services, you agree that any translations we provide are for personal or business use only and may not be distributed, published, or reproduced in any form without our prior written consent.
Any unauthorised use of our services, including but not limited to unauthorised access to our systems, misuse of login credentials, or interference with our services, may result in legal action.

Quotes & Payment
EagleIEnterprises’ quotes are subject to confirmation upon receipt of the customer’s order and are not binding. The quotes are based on the information provided by the customer, including the material description and the translation’s intended purpose.
By using our services, you agree to pay the fees associated with the translation services provided by our website. All fees are due at the time of purchase, and payment must be made in full. We accept payment by credit card, debit card, or other forms of payment as may be made available to you from time to time.
If payment is not made in accordance with the terms and conditions set forth in this agreement, we reserve the right to terminate or suspend any and all services provided to you. We may also take legal action to collect any outstanding balances owed to us.
Upon successful transactions, you will see the billing descriptor EIEHIK, CYPRUS on your credit card statement.

Cancellation & Refunds
If the customer decides to cancel any work commissioned from EagleIEnterprises, they will be charged for all the completed work up to the date of cancellation, along with any additional costs or expenses incurred due to the cancellation.
Refunds will only be considered in exceptional circumstances. For example, if the completed work significantly deviates from the original order, the customer can request a refund within three days of receiving the work. EagleIEnterprises reserves the right to refuse any refund requests that it deems to be invalid or unfounded. Please note that it may take up to 10 days for refunds to reflect in your bank account.

Delivery Times
EagleIEnterprises aims to deliver translations in a timely and efficient manner. The delivery times will be specified in the quote given to the client and depend on the complexity and volume of the project. The client must specify their preferred delivery time when placing an order, choosing between standard delivery and urgent delivery options.
If the client fails to provide accurate and complete information in a timely manner or makes changes to the project requirements after the project has begun, the delivery time may be delayed. EagleIEnterprises will not be held responsible for any delays caused by such actions by the client.

Liability & Jurisdiction
EagleIEnterprises shall not be liable for any loss, damage, or expense arising out of the use of our services, including but not limited to any errors, omissions, or inaccuracies in translations, delays, or interruptions in service. The client shall indemnify and hold harmless EagleIEnterprises from any and all claims, demands, or proceedings, as well as any and all associated damages, liabilities, costs, and expenses (including reasonable attorney’s fees) arising out of or in connection with the use of our services.
The client shall indemnify and hold harmless EagleIEnterprises, its directors, officers, employees, and agents from and against any and all claims, damages, liabilities, costs, and expenses, including reasonable attorney’s fees, arising out of or in connection with the client’s breach of these terms and conditions or the client’s use of our services.
These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which EagleIEnterprises operates. Any dispute arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.

Contact Us
If you have any questions or concerns about our terms and conditions, please don’t hesitate to contact us at [email protected]